Saturday, August 11, 2007

Why Coaching?

A study of 100 executives receiving executive coaching between 1996 and 2000 found that:
- "Seventy-five percent of the sample (participants and stakeholders) indicated that the value of coaching was 'considerably greater' or 'far greater' than the money and time invested." Page 7.



- "When calculated conservatively, ROI...averaged 5.7 times the initial investment in coaching." Page 7.

- An overwhelming 93% said that they would recommend coaching to others. Page 8

Reference: "Maximizing the Impact of Executive Coaching: Behavioral Change, Organizational Outcomes and Return on Investment." Joy McGovern, et al. The Manchester Review. Volume 6, Number 1, 2001

Developing Emotional Intelligence Produces Dollars & Cents:
- A study of 62 CEO's and their executive teams found that: "the more positive the overall moods of people in the top management team, the more cooperatively they worked together - and the better the company's business results. Put differently, the longer the company was run by a management team that did not get along, the poorer that company's market return." Page 15.

- "For every 1 percent improvement in service climate, there's a 2 percent increase in revenue." Page 15.

- "...interviews with 2 million employees at 700 American companies found that what determines how long employees stay - and how productive they are - is the quality of their relationship with their immediate boss. 'People join companies and leave managers', observes Marcus Buckingham of the Gallup Organization...." Page 83.

- "...consider an analysis of the partners' contributions to the profits of a large accounting firm. If the partner had significant strengths in the self-management competencies, he or she added 78 percent more incremental profit than did partners without those strengths. Likewise, the added profits for partners with strengths in social skills were 110 percent greater, and those with strengths in the self-management competencies added a whopping 390 percent incremental profit - in this case, $1,465,000 more per year. By contrast, significant strengths in analytical reasoning abilities added just 50 percent more profit. Thus, purely cognitive abilities help - but the EI (Emotional Intelligence) competencies help far more." Page 251.

Reference: Daniel Goleman, Primal Leadership: Realizing the Power of Emotional Intelligence (Boston: Harvard Business School Press, 2002).

Going from Good to Great:
- "Yes, leadership is about vision. But leadership is equally about creating a climate where the truth is heard and the brutal facts confronted. There's a huge difference between the opportunity to "have your say" and the opportunity to be heard. The good-to-great leaders understood this distinction, creating a culture wherein people had a tremendous opportunity to be heard and, ultimately, for the truth to be heard." Page 74.

- "Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights." Page 75.

Reference: Jim Collins, Good To Great: Why Some Companies Make the Leap and Others Don't. (New York, Harper Collins Publishers, 2001).

The Goal of Coaching:

Put you in control of your own practice by improving your ability to lead an efficient, enthusiastic team who share your vision of providing the highest level of patient care. Coaching provides the structure to help you harness the full potential of your practice to enrich your life - professionally, personally and financially.

Why Coaching:

Because the vast majority of the solutions offered for stress management have not worked well, particularly the most popular one - getting away from it all to the lake, the club or a sun holiday. Have you ever noticed that two or three hours after that well-deserved break, when you are back at it, you feel like you haven't had one? There's a very specific reason for that, unfinished business; this eventually will cause burn out, I guarantee it! Because it is not what you get done, it is what you didn’t get done that it is that you stress over. Coaching will improve any aspect of your practice and make it work for you rather than have you working for it!

If you could identify exactly what you want and what you need to make it happen, why wouldn’t you? How would your life change if you could achieve your dream practice?

OK, it's time to start believing. That's it. Realize right now that this can happen to you. And that’s just the beginning…

Results:

Coaching is a very effective developmental tool for leadership in your practice producing financial and intangible benefits for the practice/business. Decision-making, team performance and the motivation of others will be enhanced. Many of these variables contributed to annualized financial benefits:

  • Increased Productivity
  • Increased Employee satisfaction and retention
  • Increased Patient satisfaction
  • Increased Work output
  • Increased Work quality

Prepare Yourself:

Because coaching is a relatively new development technique, people may not understand how the coaching process can help them become better business professionals. The sooner you understand the process, the sooner you will see the results. Most coaches offer a free sample session to establish rapport because chemistry and background are important, as well, coaching is “experiential”.